Privacy Policy
Collingwood Chimneys
Last updated: February 2026
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1. Introduction
This Privacy Policy explains how Collingwood Chimneys, operated by Dan Collingwood (sole trader), collects, uses and protects your personal information when you use this website or contact us.
Collingwood Chimneys is committed to protecting your privacy and handling your personal data transparently and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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2. Who We Are
Business name: Collingwood Chimneys
Owner: Dan Collingwood (Sole Trader)
Address: 4 Keepers Cottage, Village Rd, Cadole, Mold, CH7 5LL
Telephone: 01352 810569
Email: Dan.collingwood@gmail.com
For any privacy-related enquiries, please contact us using the details above.
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3. What Information We Collect
When you submit an enquiry through our website contact form, we may collect:

• Full name

• Telephone number

• Email address

• Property address

• Details about your enquiry

We only collect information that is necessary to respond to your enquiry and provide our chimney services.
We do not collect payment information via the website.
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4. How We Use Your Information
We use your personal information to:

• Respond to your enquiry

• Provide quotations

• Arrange chimney inspections, repairs or related services

• Communicate with you regarding your enquiry

We do not use your information for marketing purposes and we do not send marketing emails.
The lawful basis for processing your data is legitimate interest, as it is necessary for us to respond to your enquiry and provide services requested by you.
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5. Website Analytics & Advertising
Our website uses:

• Google Analytics (to understand how visitors use our website)

• Google Ads (for advertising and conversion tracking)

These services may collect anonymised data such as:

• IP address

• Browser type

• Pages visited

• Time spent on pages

• Device information

This helps us improve our website and measure the effectiveness of our advertising.
Google may process data outside the UK/EU in accordance with its own privacy policies and appropriate safeguards.
You can control or disable cookies through your browser settings.
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6. Cookies
We use cookies for:

• Essential website functionality

• Analytics

• Marketing and advertising performance tracking

Cookies are small text files stored on your device. You can manage or disable cookies via your browser settings at any time.
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7. How We Store and Protect Your Data
Personal data submitted via the website is stored in a password-protected database.
We take reasonable steps to protect your information from unauthorised access, loss, misuse or disclosure.
We do not share your personal data with third parties.
We do not sell your data.
We do not transfer your personal data outside the UK/EU, except where required by Google services as described above.
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8. Data Retention
We retain personal data only for as long as necessary to respond to and follow up your enquiry.
Once your enquiry has been completed and no further services are required, your data will be securely deleted unless we are required to retain it for legal or accounting purposes.
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9. Your Rights Under UK GDPR
You have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Request restriction of processing

• Object to processing

• Request data portability

To exercise any of these rights, please contact us at:
Dan.collingwood@gmail.com
If you are unhappy with how your data has been handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at:
https://www.ico.org.uk
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10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of other websites.
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11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last updated" date.
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